FAQs

Am I tied into a fixed term, if I sign up?

We do not believe in being tied to the service. If you wish to leave Tax Ninja you can do so at any point. We back our service and proactivity, leaving you the feeling that you shouldn’t need to leave. However, we cannot refund you for the months that have been paid.

In order for us to complete your year-end accounts and personal tax returns, we simply ask that you make the equivalent of 12 monthly payments. If you’re unsure, call us.

What do your 12 monthly payments mean?

Your monthly subscription effectively pays towards your company yearend for the year-end that the fees fall in. For example If you have a December 24 yearend and you sign up from the month of October, Your October, November and December monthly fees contribute to the December 24 accounting period end( along with the service provided for those months). There would be a further balancing charge of 9 monthly fees to prepare the set of accounts for that period. Then moving forward for the December 25 accounts no further balancing charge would be due as you would have paid the 12 monthly fees throughout the year.

What personal tax return is covered in my fee?

So the tax return that is covered is the tax year in which you sign up. So for example if you sign up in July 2024. The first personal tax return that we will cover is for the 24/25 tax year (6th April 2024 to 5th April 2025). If you needed us for a prior year there would be a one-off fee (as per our Tax Return Service in the menu above).

I’m not sure what plan is right for me.

Give us a call. We pride ourselves on giving you the best advice and helping you get your business set up and advice that’s right for you.

Do I get a support team?

No, your primary contact will be your designated qualified accountant. We do not believe in support teams replying to you. We want to build a relationship between your accountant and your business.